Due to the made-to-order nature of our product, we cannot accept cancellations less than two weeks from the order (i.e. ship or pickup) date. If requesting a refund for a cancelled order due to reasons outside of the bakery’s control, we will only be able to offer an 85% refund of the total amount paid by the customer. We are a small business, and this policy simply helps cover the fees that do not get reimbursed to our company if we issue a refund.
Please view our FAQ Page for more information.